Alterations and Refunds

Alterations Policy
At Sartoria Pastena, our goal is to ensure that every tailored garment fits you perfectly. If your product requires minor adjustments upon delivery, we are happy to make the necessary alterations to guarantee an impeccable fit. To request alterations, please contact us within 7 days of receiving your garment.

Refund Policy
As our garments are entirely custom-made and tailored to each customer’s specific requirements, refunds are not possible. The unique nature of bespoke products means they cannot be reused or resold.

Our Commitment to Quality
We are dedicated to using only the finest materials and ensuring exceptional craftsmanship. If you encounter any issues related to manufacturing defects, please reach out to us for an evaluation, and we will work with you to find the best solution.

How to Contact Us
For questions or requests regarding alterations, please email us at [support email] or call our customer service number. We are here to assist you.