Legal Warranty

What does the legal warranty cover?
The legal warranty, established under the Consumer Code (Legislative Decree 206/2005), protects customers in case of defective, non-compliant, or improperly described products. All our products are covered by this warranty, valid for 24 months from the date of purchase.

Who is entitled to the legal warranty?
The legal warranty applies exclusively to final consumers, meaning those who purchase our products for personal use and not for commercial or professional purposes.

What does the legal warranty include?
The warranty covers conformity defects that:

• Make the product unsuitable for its intended use.
• Do not match the description or promises made at the time of purchase.
• Show manufacturing defects or the use of unsuitable materials.

How to request assistance
If you believe a product has a defect covered by the legal warranty, please contact us at [support email] or our customer service number. We will guide you through the verification process and the management of your claim.

What we will do for you
In the event of a conformity defect, you are entitled to request, free of charge:

• The repair or replacement of the product.
• A price reduction or refund, if repair or replacement is not possible.

Important Notes:
The warranty does not cover damages caused by improper use, incorrect maintenance, or normal wear and tear of the product.